Your WoodBlocX order will be delivered on a wooden pallet to the address you specified at checkout. Depending on the size of your order, you may receive multiple pallets. For more information about when we can deliver, please read our delivery dates guide.

We use the Palletways network to deliver our pallets across the UK (view postcodes with a surcharge). Shortly after your WoodBlocX order has been dispatched from our warehouse, you will be notified with full tracking details via email and your contact details passed onto our delivery company who will get in touch with you to confirm / arrange a specific day for delivery.

You can find out what specific local delivery company will be delivering your pallet by typing your postcode into the Palletways Depot Finder.

Please note: Although the delivery driver will do the best they can to drop your pallet as close to your build location using their pallet trolley, we can only guarantee kerbside delivery. It is not possible to move the pallet using a pallet trolley up steps or steep hills, across gravel or over grass.

If your delivery address has restricted access such as a narrow road or low bridge, please contact us before ordering and we’ll do our best to arrange an alternative delivery method.

Don't worry if your build location is not close to where your pallet is delivered, the individual blocks and components are light and easy to carry.

For smaller orders such as tools or extra components, we use Parcelforce for delivery - tracking will be provided for these orders via email once your order has been dispatched.

Prior to your delivery date, you will be emailed a set of detailed layer-by-layer instructions specific to your build and a copy of our How to build WoodBlocX guide.